Privacy Policy

This policy explains how we control, process, handle and protect your personal information. If you do not agree to our policy, please stop viewing this website, and refrain from submitting your personal data to us.

Policy key definitions:

  • “Our”, “us”, or “we” refers to this website, Heidi Ingram Technical Writing.
  • “you”, “the user” refer to the person(s) using this website.
  • UK GDPR means UK General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies these key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing your personal data

We are exempt from registration in the ICO Data Protection Register because we only process personal data for core business purposes such as providing information through our contact form. However any data we do collect is protected according to UK GDPR.

Data storage: All personal information is kept secure, for example using passwords, finger print recognition software and firewall technology. We will stop processing your personal information if a lawful basis becomes no longer relevant, or if you request that we delete your data.

Under the UK GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases:

Lawful basis: Contract
Our purpose for data processing is to provide you with details about this website if you have made an enquiry using our contact form. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your rights

Under the UK GDPR your rights are as follows:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making, including profiling.

You can read more about your rights here. You have the right to complain to the ICO [] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with UK GDPR.

Internet Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file (cookie) on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable. Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. You can also manage and delete cookies from your device via your web browser privacy settings. Our cookies are for spam and bot detection, to enable efficient website response times, and to preserve user session states across multiple page requests.

Fair & Transparent Privacy Explained

External links are clickable text/banner/image links to other websites. We are not responsible for content provided through links to third parties. Any links provided are for your convenience and do not imply any endorsement. Although we aim to include quality, safe and relevant external links on this site, users are advised to adopt a policy of caution before clicking any external website links.

We cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Resources & further information

This policy is customised from the GDPR Template: Privacy Notice Policy Base: v.4.1 December 2018 – thanks to Jamie King of Hand Coded Web Design who has made it available, without liability, for public use.

Heidi Ingram Technical Writing

Updated Nov 2022