Website Privacy

Website Terms

Website Privacy Policy

Please read these terms and conditions before using the website. If you object to any of the terms and conditions please do not continue to use this website or any of its services.

This privacy policy governs the privacy of those who choose to use this website. It explains how we comply with GDPR (General Data Protection Regulation) and PECR (Privacy and Electronic Communications Regulations).

This policy explains areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and any third parties interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

In using this website you agree not to compromise the performance or security of the website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement. These terms and conditions may be updated without notice. We will not be liable for indirect or consequential damages including any loss of business, revenue, profits, or data in relation to your use of our website.

We comply with GDPR (General Data Protection Regulations) that came into affect in May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. What are cookies? Cookies are small files saved to the user’s computer that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience. This website may also use tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

On a user’s first visit, this website notifies the user about cookies. Users are advised that if they wish to deny the use/saving of cookies from this website they should take necessary steps within their web browser’s security settings to block all cookies from this website and its third party partners. Help on how to do this can be found on the aboutcookies website.

Contact & Email Communications

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until your enquiry has been dealt with.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you information about our products through a mailing list system. This is done in accordance with the UK/EU regulations (GDPR/PECR).

Email Mailing List & Marketing Messages

We may choose to operate an email mailing list program, via MailChimp, which is used to inform subscribers about our latest news. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the GDPR/PECR regulations. Subscribers can unsubscribe at any time through an automated online service, or if not available, by contacting us via email using the address in our sent marketing messages. The type and content of marketing messages subscribers receive, and whether it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data. MailChimp’s privacy policy is in the resources section below. MailChimp stores mailing lists in servers outside of the EU. However, MailChimp has signed up to the “Privacy Shield”, which is an agreement between the US and EU Commission relating to the protection of personal data – this constitutes a safeguard under GDPR.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

External links are clickable text/banner/image links to other websites. Any links to third parties are not under our control and therefore we are not responsible for their content. Any links provided are for your convenience and do not imply any endorsement. Although we only look to include quality, safe and relevant external links on this site, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Shortened URLs: URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators), a technique is especially used in social media. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

Users are advised to conduct themselves politely and appropriately when engaging with us on social media. We agree to conduct ourselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources & Further Information

Website Privacy Policy, May 2018. For further enquiries about any of our terms and conditions, please use the contact form.