- TextileArtist.org articles/course materials (since 2018)
- garvald.org.uk online content/PDF booklets (2012 – 2020)
- Keysight Technologies (formerly Agilent Technologies) user guides/online help for telecommunications testing products (2001 – 2003)
- University of Nottingham research publications (1995 – 2001)
Helping local community groups and businesses gain a digital presence.
- www.garvald.org.uk – village portal
- www.haddingtonhockey.wordpress.com – hockey clubs
- www.gratebuild.co.uk – fireplace installation
- www.annieandbrigitmusic.wordpress.com – folk music duo
- www.anneraitt.co.uk – personal website
- www.heidiingram.co.uk – textile art
- www.jennytriggs.co.uk – proofreader/editor
Heidi has a PhD (University of Nottingham, 1998) and Post-Doctoral research experience in Plant Science. She worked as a Technical Author for Agilent Technologies UK (now Keysight Technologies) developing user documentation, online help and training courses. She was a part-time business manager for an IT consultancy from 2008-2017 and has worked as a freelance technical writer/editor and WordPress website manager since 2012.
From 2012-16, she organised a Children’s Poetry Competition and published a poetry booklet each year. In 2017 she edited and updated a local history book (available on Garvald village’s history page) for digital archiving. In 2018 she worked with a number of local community groups to guide their GDPR compliance processes.
Heidi excels in communicating technical information clearly and concisely. She has worked with a range of software including G suite, WordPress, Adobe FrameMaker, Adobe Acrobat, MS Office, Adobe Photoshop Elements, Quadralay WebWorks and eLearning applications including PlaceWare and Webex. She also has basic knowledge of HTML coding.