Helping local community groups and businesses gain a digital presence.   


Heidi has a PhD (University of Nottingham, 1998) and Post-Doctoral research experience in Plant Science. She worked as a Technical Author and eLearning Manager for Agilent Technologies UK (now Keysight Technologies) developing user documentation, online help, website content and training courses. Heidi was a part-time IT business manager from 2008-2017 and she has worked as a freelance technical writer/editor and WordPress website manager since 2012.

From 2012-16, she organised a Children’s Poetry Competition and published a poetry booklet each year. In 2017 she edited and updated a local history book, for digital archiving, which is available on Garvald village’s history page

Since 2018 Heidi has been a writer and editor of online content and course materials for TextileArtist.org, combining her skills in technical writing with her passion for embroidery and textile art.

As a Technical Writer, Heidi excels in communicating technical information clearly and concisely. Over the years she has worked with a range of software including G-suite, WordPress, Adobe FrameMaker/Adobe Acrobat/Photoshop Elements, MS Office, Quadralay WebWorks, and eLearning apps PlaceWare and Webex.