- TextileArtist.org online articles/course materials (2018 – present)
- Garvald.org.uk online and PDF content (2012 – 2020)
- Keysight Technologies (Agilent Technologies) user guides/online help for telecommunications testing products (2001 – 2003)
- University of Nottingham research publications (1995 – 2001)
Helping local community groups and businesses gain a digital presence.
- www.garvald.org.uk – village portal
- www.haddingtonhockey.wordpress.com – hockey clubs
- www.gratebuild.co.uk – fireplace installation
- www.annieandbrigitmusic.wordpress.com – folk music duo
- www.anneraitt.co.uk – personal website
- www.heidiingram.co.uk – textile art
- www.jennytriggs.co.uk – proofreader/editor
Heidi has a PhD (University of Nottingham, 1998) and Post-Doctoral research experience in Plant Science. She worked as a Technical Author and eLearning Manager for Agilent Technologies UK (now Keysight Technologies) developing user documentation, online help, website content and training courses. Heidi was a part-time IT business manager from 2008-2017 and she has worked as a freelance technical writer/editor and WordPress website manager since 2012.
From 2012-16, she organised a Children’s Poetry Competition and published a poetry booklet each year. In 2017 she edited and updated a local history book, for digital archiving, which is available on Garvald village’s history page.
As a Technical Writer, Heidi excels in communicating technical information clearly and concisely. Over the years she has worked with a range of software including G-suite, WordPress, Adobe FrameMaker/Adobe Acrobat/Photoshop Elements, MS Office, Quadralay WebWorks, and eLearning apps PlaceWare and Webex.